Medical Mutual combines Lark’s AI digital health coaching with live care management support to drive population health benefits

CLEVELAND, OH, and MOUNTAIN VIEW, Calif. (February 10, 2021) – Medical Mutual, the oldest and one of the largest Ohio-based health insurance companies, and Lark Health today announced that Medical Mutual is integrating chronic disease prevention and management programs based on the Lark’s AI in his population health model. This creates personalized support tailored to a member’s health and engagement preferences that leverages Lark’s digital platform and Medical Mutual’s nurse-led live care management resources. Innovative integration creates more opportunities to help Medical Mutual’s 1.6 million members reduce preventable health risks and manage ongoing chronic conditions through a comprehensive care ecosystem that includes personalized, clinically validated offerings by Lark. Members of the Mutuelle Médicale now have access to personalized support in digital coaching 24 hours a day, 7 days a week, as well as telephone support by nurses from the Care Management of the Mutuelle Médicale.

Lark is based on a cognitive-behavioral therapy framework and combines conversational AI with connected devices, such as wireless glucometers and blood pressure cuffs, to encourage ongoing behavior change and healthy habits. When an emerging situation or complex issue arises, Lark escalates the issue to the nurses and coaches to provide additional support, resolve the issue, or suggest further action.

“We are excited to add Lark’s proven digital coaching programs to Medical Mutual’s growing population health model. The programs help our members improve their health and our employer groups save money. The addition of Lark further strengthens our ability to provide our members with personalized options to support the management of their health in a convenient and efficient way,” says Teresa Koenig, MD, MBA, Executive Vice President of Medical Mutual and Chief Medical Officer .

“More and more health plans are looking for integrated solutions that can take full advantage of their existing clinical resources, rather than offering stand-alone programs to their members. We designed Lark to integrate seamlessly into established care management programs and meet each member where they are on their unique health journey,” said Julia Hu, CEO and Co-Founder of Lark. “We are pleased to have added Medical Mutual to our list of partners who now offer Lark’s programs to their members as they work towards their personal health and wellness goals.”

As part of this partnership, Medical Mutual’s Chronic Disease Management Program will use four Lark programs at no cost to the participating member. Programs include Lark’s Diabetes Prevention Program, which is fully recognized by the Centers for Disease Control and Prevention (CDC), the CDC’s highest level of clinical certification; Diabetic treatments; management of hypertension; and Lark Prevention™, which encompasses weight management, behavioral health, sleep and smoking cessation.

Lark has been shown to be effective in helping individuals prevent and manage chronic disease. For example, participants using Lark’s hypertension management program saw an average decrease in systolic blood pressure of 8.4 mm Hg maintained at six months, which was associated with a 31% decrease. strokes. Participants using Lark’s Diabetes Care Program have similarly impressive results, with the majority of members achieving control of their fasting blood sugar (defined as 130 mg/dl) after just six weeks of using Lark and of the connected player. In Lark’s Diabetes Prevention Program (DPP), which is part of what Medical Mutual makes available to help members with increasing health risks, numerous studies have shown that the program helps individuals develop healthier habits and to lose and maintain weight loss.

About Lark

Lark Health is the leading integrated chronic disease prevention and management platform, using proven AI, expert coaching, and smart connected devices to deliver better health outcomes at scale. Lark uses state-of-the-art conversational AI and connected health monitors to provide one-on-one, real-time guidance to help members make healthier choices, manage their conditions, and, if needed, connect with expert nurses and coaches to making changes to medications or managing a significant blood sugar event, for example. Lark’s Diabetes Prevention Program (DPP), Behavioral Health Program, Diabetes Care Program, and Hypertension Management Program have served nearly 2 million members and demonstrated clinically validated results . Lark’s DPP, which is the fastest growing, lowest cost DPP, has received full recognition from the CDC. Lark works with many of the largest health plans, PBMs, health systems and self-insured employers to help their members live healthier lives. Founded by CEO Julia Hu and CTO Jeff Zira in 2011, the company has won numerous awards, including being named “Top 10 Most Innovative Companies in the World” alongside Uber and Airbnb. To learn more, visit

About Ohio Medical Mutual

Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.6 million Ohioans through our high-quality health, life, disability, dental, vision, and indemnity insurance plans. We offer fully insured, self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans. Medical Mutual’s status as a mutual company means we are owned by our members, not shareholders, so we don’t answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us and help our members achieve their best possible health and quality of life. For more information, visit the company’s website at